Lila Volkas Nutrition LLC ("Company," "we," "us," "our") is committed to protecting the privacy of individuals who visit our website, book our workshops, or participate in our events. This Privacy Policy (“Policy”) explains how we collect, use, store, and share personal information and describes your rights under California law.
This Policy applies to personal information collected through our website at lilavolkas.com, through our workshop booking and registration process, and in connection with the delivery of our workshop services.
This Policy should be read alongside our other public-facing documents, which are available at:
We collect personal information that you provide to us, that is generated through your use of our website, and that we receive from third parties in connection with our services. The categories of personal information we collect may include:
Identifiers: Such as your name, email address, mailing address, phone number, and similar contact details, collected when you inquire about or book a workshop, register for an event, or communicate with us.
Payment and financial information: Such as billing address and payment method details, collected when you make a purchase or pay an invoice. Payment transactions are processed through our designated third-party payment platform and we do not store complete payment card details on our own systems.
Shipping and delivery information: Such as participant names and mailing addresses, collected in connection with workshop kit fulfillment.
Health and safety information: Such as food allergies or dietary restrictions voluntarily disclosed by participants or organizers in connection with workshop participation. We collect this information only where voluntarily provided and use it solely to support safe workshop delivery.
Communications and correspondence: Such as the content of emails, inquiry forms, feedback, and other communications you send to us.
Commercial and transactional information: Such as records of workshops booked, services purchased, and booking history.
Website usage information: Such as technical data about how you interact with our website, which may include information collected automatically through cookies or similar technologies where such tools are active on our Site. We use this information to understand how our website is used and to improve our services.
Information from third parties: Where workshops are booked through third-party marketplace platforms, we may receive booking-related information from those platforms as permitted by their terms and as necessary to deliver the booked services.
We use the personal information we collect for the following purposes:
We do not sell your personal information. We do not share your personal information with third parties for their own independent marketing purposes.
We may share personal information in the following circumstances:
With service providers: We work with third-party companies and individuals who provide services on our behalf, including platforms and providers supporting shipping and fulfillment, payment processing, invoicing, email communications, website hosting, and other business operations. These service providers are authorized to use your personal information only as necessary to provide services to us and are subject to appropriate confidentiality and security obligations.
With independent contractors: We may share limited personal information with independent contractors who assist in delivering our workshops, such as guest instructors and kit assembly staff, solely as necessary for them to perform their services. Our contractors are subject to contractual confidentiality obligations.
With third-party booking platforms: Where your workshop is booked through a third-party marketplace or platform, we may share or receive information with that platform as necessary to facilitate the booking and deliver the workshop. Each platform operates under its own privacy policy.
For legal and safety purposes: We may disclose personal information where required by law, regulation, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of the Company, our clients, participants, or the public.
In connection with a business transfer: If the Company is involved in a merger, acquisition, restructuring, or sale of all or substantially all of its assets, personal information may be transferred as part of that transaction. We will provide notice of any such transfer by updating this Policy.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to maintain business records, and to comply with our legal obligations, including applicable statutes of limitations. When personal information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Retention periods vary depending on the category of information and the purpose for which it was collected. Factors we consider in determining retention include the nature of our relationship with you, the type of information involved, our legal and contractual obligations, and any applicable regulatory requirements.
We implement reasonable and appropriate administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration. We select third-party service providers that maintain appropriate security practices for the personal information they handle on our behalf.
No method of data transmission or storage is completely secure. While we work to protect your personal information, we cannot guarantee its absolute security.
In the event of a data breach involving personal information that is reasonably likely to result in harm to affected individuals, we will provide notification as required under applicable California law without unreasonable delay.
We may use cookies, pixel tags, or similar tracking technologies on our website to support website functionality and to understand how visitors interact with our Site. Where such technologies are in use, they may collect technical information such as your browser type, device information, pages visited, and general usage patterns.
You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of some features of our Site.
We do not use tracking technologies to serve targeted advertising to website visitors.
Our workshops may be booked through third-party marketplace platforms that operate independently under their own terms and privacy policies. We encourage you to review the privacy policies of any third-party platform through which you book or access our services.
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites and we are not responsible for their privacy practices.
If you are a California resident, you have the following rights with respect to your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the sources from which it was collected, the business or commercial purposes for which it is used, and the categories of third parties with whom it is shared.
Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions permitted by law, including where retention is necessary to complete a transaction, comply with a legal obligation, or for other lawful purposes.
Right to Correct: You may request correction of inaccurate personal information we hold about you.
Right to Opt Out of Sale or Sharing: We do not sell personal information or share it for cross-context behavioral advertising. If our practices change in this regard, we will update this Policy and provide a mechanism to opt out before any such sale or sharing begins.
Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, such as health or allergy information voluntarily provided in connection with workshop participation, you may request that we limit its use to purposes necessary to provide the services you have requested.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under this Policy or applicable law.
To exercise any of these rights, please contact us at lila@lilavolkas.com with the subject line "California Privacy Rights Request." We will respond to verified requests within the timeframe required by applicable law. We may need to verify your identity before processing your request and will not charge a fee for reasonable requests.
Our website and services are directed to individuals 18 years of age and older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete it.
Where you have opted in to receive marketing communications from us, we may send you newsletters, workshop announcements, and promotional content. You may withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us at Withdrawal of marketing consent does not affect transactional communications related to an existing booking or service relationship.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make changes, we will update the date at the top of this page. For material changes, we will make reasonable efforts to provide notice, such as by posting a notice on our website. Your continued use of our website or services following the posting of an updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically.
For privacy-related questions, rights requests, or concerns:
Email: lila@lilavolkas.com
Phone: (510) 463-4859
Mailing address: Lila Volkas Nutrition LLC, 5621 Lowell Street, Suite T, Oakland, CA 94608
California residents with unresolved privacy concerns may also contact the California Privacy Protection Agency at cppa.ca.gov.
